Edinburgh Airport Reviews

3.81 Rating 1,176 Reviews
69% of reviewers recommend Edinburgh Airport

About Edinburgh Airport: Official reviews page for Edinburgh Airport, where Scotland meets the world.

Visit Website

0844 448 8833

Edinburgh Airport,

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Edinburgh Airport made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Very nice airport"
Posted 1 year ago
"Very easy and quick in every area."
Posted 1 year ago
"Queues at the security have improved but passport control, if there is more than one flight going through, is still slow. To offer a fast track for money is just 'money grabbing' and not a solution. There seems to be constant work going on at the Airport with little sign of any improvement in the amenities. Is there a 'grand plan' because it is not apparent."
Posted 1 year ago
"Lots of shops"
Posted 1 year ago
"Lepo urejeno za potnike"
Posted 1 year ago
"I arrived early and was able to comfortably wait and shop before the security check. Many airports do no offer your services. Thank you."
Posted 1 year ago
"The layout of the airport for arrivals and departures was messy and confusing, no where to sit before check in unless you want a coffee"
Posted 1 year ago
"It is a very handy airport for people living in the capital. An increasing number of airlines use it. Of course, this means it struggles at peak times and even the road system appears to be inadequate for the sheer number of vehicles nowadays"
Posted 1 year ago
"We had problems with a specific airline, our flight was cancelled, to get it resolved we had to go back to the desks at check in, and then go through security again. It was a very stressful experience."
Posted 1 year ago
"Nice staff, helpful, friendly. Good facilities. WIFI. Easy access from Edinburgh."
Posted 1 year ago
"Hello The airport is very nice, bright and easy to travel. The only point I did not like is the Gate 1 - 1E - 1F - 1K embarkation area, the area is very small, and the boarding passes are not well-defined, so the area was chaotic and unclear. People were a little scared, not knowing well what the right line was. Greetings Susanna Lanzoni"
Posted 1 year ago
"Poorly designed and organised security with staff shouting at you not helping. Miles to walk to the gulag which is gate 20"
Posted 1 year ago
"Very nice dining options, more extensive than expected given the size of the airport."
Posted 1 year ago
"Good location, next to the city."
Posted 1 year ago
"Very easy and quick through security despite it being very busy. Only problem is getting in to the airport. The one small access road is insufficient to service a busy airport"
Posted 1 year ago
"Shop prices exaggerated, 1 coaster £4! Unhelpful staff in shops"
Posted 1 year ago
"Very nice infrastructure and extremely hepful and nice employees. Just think the wifi shouldn't have limit of two hours."
Posted 1 year ago
"Was really fast and also looks nice! Trams and buses are outside!"
Posted 1 year ago
"Everything about Edinburgh is wonderful but at the airport we have met the staff who have given us a welcoming, efficient and very close welcome. Which is appreciated because we do not speak English."
Posted 1 year ago
"I'm a frequent user of the airport (twice monthly at least) and the issues I have are: 1. Security staff - some are unfriendly - shout, talk to customers like they are herding sheep. Unprofessional - customers should not be addressed as "guys", talk to each other about non work related issues and delaying baggage security checks, talk about work related issues in public (I do not need to know that your boss is a pain). 2. Security process - it is slow!!! If are allotted end section of the system, your belongings are delayed at the other end, because they are held up by staff stopping them to add others' trays further down the line. 3. Taxi "wars" - It can sometimes be a poisonous atmosphere in the taxi rank between the staff of the two companies competing for my business."
Posted 1 year ago
Edinburgh Airport is rated 3.81 based on 1,176 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support