Edinburgh Airport Reviews

3.6 Rating 1,325 Reviews
62 %
of reviewers recommend Edinburgh Airport
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About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous  // 01/01/2019
If one travels by Easyjet this is not such a happy experience as one has to walk a lot to get to and from plane. As a woman of 73 I am not so fast by foot. I also would like at least a smile from the people in customs . One young woman there on 3 rd June as I was traveling to Bristol around midday, was absolutely horrible to a young girl who was afraid of the body scranner but the woman who frisked her sternly told her to get back and have the whole scan. The child's mother was also stressed as I was. This is unacceptable behavior.
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Posted 6 years ago
Clean, well signed and pleasant staff although these were specific airline employees. Could not find a "general" enquiry desk. In the unhappy section - no airbridge and only wobbly steps to my QR flight. An elderly couple who needed assistance were told to get out of their wheelchairs at the bottom of the steep steps. It was very difficult for them to climb up to the door where there was quite a gap to enter the aircraft. The steps did not appear to be attached to the aircraft. Perhaps this is not the airport but the airlines fault!
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Posted 6 years ago
Spacious. Security well organised. BUT, 2 hours of free internet when you are stuck because your plane is delayed is ridiculous these days. We live in a connected world these days !!!
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Posted 6 years ago
Good the services inside the airport. Not good the procedure to manage the security checks.
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Posted 6 years ago
Staff at security very polite, but it was very busy. Perhaps there should have been more channels open. Waiters at Yo Sushi were very considerate too!
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Posted 6 years ago
Efficient security. Didn't like having to pay to simply drop-off a passenger!
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Posted 6 years ago
It really didn't. Although truthfully it was a quick process.
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Posted 6 years ago
Airport was very busy and security in particular was extremely taxing.
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Posted 6 years ago
Sorry but Youri backing cashmachine is coorput. Me and four friends are charges double the amount we withdraw. Pletsen fix iT and the AirPort is a easy going AirPort
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Posted 6 years ago
The toilet was good
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Posted 6 years ago
Um voo onde a alimentacao era pessima, cadeiras apertadas.
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Posted 6 years ago
no experience
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Posted 6 years ago
It had a very quick security and passport control .The staff in the duty free shops were very helpful amd kind .
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Posted 6 years ago
First I will describe the part that made me unhappy. Immigration personnel had grouped themselves together to provide quick processing to holders of EU passports and almost no processing to all others. On my flight "all others" was the vast majority. A large number of sleep deprived people being made to wait too long did not feel like a friendly welcome. After the immigration everything else was quick and easy. Thank you for that.
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Posted 6 years ago
Well, it is a nice Airport. I did not like: Distance to car rental and no wifi in this area.
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Posted 6 years ago
Flying out from Edinburgh airport was OK. Security like any other apart from the "3 minutes through security" which equated to a ten minute queue to reach the security part. Parking prices were absolutely disgusting. Flying back to the airport involved parking a long way from the terminal and a half hour wait for first steps, then a bus. A frequent user of the airport commented "This is normal". Not a good advert for the airport.
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Posted 6 years ago
It was fine, just thought more security would have been in place. Just land in Japan and there was a cop every 20feet. I would have felt a lot better seeing more armed cops at entrances. Mabey a dog unite on patrol as Britain is on high terror alert.
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Posted 6 years ago
Decent restaurants
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Posted 6 years ago
Out first visit. We found it a little difficult to find out where to go to the different places.
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Posted 6 years ago
The duty free was extensive. The quantity of rubbish scattered around the boarding gates was shocking. I travel regularly throughout Europe and rarely see any rubbish yet the bins were empty and waste was thrown every. It included coffee cups sandwich wrappers and free newspapers. Much improvement needed.
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Posted 6 years ago
Edinburgh Airport is rated 3.6 based on 1,325 reviews