Edinburgh Airport Reviews

3.6 Rating 1,326 Reviews
62 %
of reviewers recommend Edinburgh Airport
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About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous  // 01/01/2019
Security you were amazing today a MASSIVE shout out to Hannah and Lisa and their lovely boss for helping me out - they went out of their way to return an item (Hannah did the leg work so thanks!) Because I forgot to return it before passing through security by which time it was too late! I’m not saying what it was or they’ll be inundated with similar requests and they’re busy enough as is :) But honestly, if you know them - go tell them pls that they are fab! Thank you!! Sallie :)))
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Posted 1 week ago
My husband and I flew on a Loganair flight on 27th March to Southampton and were so impressed by the help we received at the airport. Having asked for assistance for me as I struggle to walk long distances we were treat like royalty being helped all the way until we boarded the plane. We were first on and asked to remain in our seats until everyone had got off at Southampton, so the stewardess could help me get off. Loganair had messaged to Southampton to say I needed assistance and a lady was waiting at the bottom of the steps to push me all the way to the airport car park. Thank you Edinburgh Airport for all of your assistance. Mrs Alison Venning.
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Posted 4 weeks ago
Absolutely fantastic, easy to use and man there to help you with your keys , takes 2 minutes and straight through , brilliant service , five stars will always park here and fly from here , staff amazing 🤩 ⭐️⭐️⭐️⭐️⭐️
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Posted 2 months ago
my wife and I both 87 could not have better or I should say excellent service at The airport ,we both put in a wheelchair and escorted to passport control where we were taken straight out passed a queue of must have been 200 people and went to baggage reclaim where the assistant loaded our luggage onto a trolley and then proceeded to take us to a awaiting taxi ,I cannot compliment the service I received too highly keep it up Edinburgh you done great.
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Posted 3 months ago
Staff couldn't have been better. I was travelling with my father who has manual wheelchair. Support was amazing. Thank you to support staff for all your assistance abd help.
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Posted 4 months ago
Mobility service was amazing for my friend. From the start at the reception to the following a big thanks to James, Claire, Becky at Edinburgh and Julie for Stansted Airport. What a wonderful hardworking team date 14th October 2023 I cannot fault this service and the attitude towards us was so rewarding and reassuring to informing each stage of the process. Very stressfree
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Posted 5 months ago
Hi, I have travelled through Edinburgh airport four times in the last six months. I would like to say the staff are lovely. Very friendly and helpful in a casual but very effective manner. Make you feel it was a good decision to travel through their airport. I will be using it whenever possible and recommending it to friends. Thank you Edinburgh staff
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Posted 1 year ago
Hi my flight was 18/08/22. The ground staff in Edinburgh airport are just fantastic. The staff at the baggage drop yesterday morning were so kind and helpful in a genuine and non patronizing way. Twas the same at the boarding gates. Such pleasant staff getting on with their jobs in an efficient and helpful, pleasant manner. Overall the atmosphere in the airport was that of a busy well functioning machine, everyone getting on with the task in hand whilst being very aware of travellers needs. Looking forward to my next journey through Edinburgh .
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Posted 1 year ago
Just back from Santorini with Jet 2 between Landing, going through passport control, and picking up our 2 cases 20 minutes. Parked in multi-storey so short walk then home in fife within an hour of landing. Well done Edinburgh airport and Jet2. Too many bad reports so thought I would give praise where due. Experience on the way out to Santorini also great Jet 2 check in quick, efficient and friendly. Security no problem and very quick. Wetherspoons food not so good but you can't have everything! 😊
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Posted 1 year ago
Easy to use Valet parking saves worrying about snow and ice on return from holiday
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Posted 6 years ago
I lost my scarf at security. I returned 3 days later, and had it returned by the lost property department. Thank you!
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Posted 6 years ago
I lost my scarf at security. I returned 3 days later, and had it returned by the lost property department. Thank you!
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Posted 6 years ago
Car park was safety and secure.i was happy about it.thank you
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Posted 6 years ago
""As someone with mobility problems I was assisted greatly and respectfully by all, my car was in car park and on return the young gentleman who assisted me by taking me right to my car, packed my suitcases in boot and made sure I was safely inside car service second to none, thank you
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Posted 6 years ago
Our visit to Edinburgh was amazing from start to finish. Although we got caught up in the British airways computer system crash, which meant that our flight to Edinburgh was cancelled and had to make the trip by rail. Our return trip was by air and the service we received by airport staff was wonderful, and the amenities were clean. What more can I ask for. Very happy
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Posted 6 years ago
Very friendly and easy to access car park, the cost was also acceptable and we had no hassle exiting car park and in less than 5 minutes were safely on the road home. This makes our vacation end happily as at the end of a holiday the less stress the better.
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Posted 6 years ago
booked parking,so easy to park our car with helpful staff first class
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Posted 6 years ago
Lots of parking near the terminal building, easy online booking and fast entrance/exit.
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Posted 6 years ago
It was very awesome
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Posted 6 years ago
upon arrival everyone was professional and courteous. it was easy to access the wifi as well. upon our departure we were the lucky ones to be there for the outage. the staff were professional and courteous still and informative. numerous staff came around and informed us to the best of their knowledge what was going on. I have no doubt this exercise was well dissected in meetings. my only contribution is lines must be established early. especially the security line (got left out of line a couple of times due to numerous staff directing differently). I feel all went very well under circumstances.
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Posted 6 years ago
Edinburgh Airport is rated 3.6 based on 1,326 reviews