Edinburgh Airport Reviews

3.81 Rating 1,176 Reviews
69% of reviewers recommend Edinburgh Airport
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Phone:
0844 448 8833

Location:
Edinburgh Airport,Ingliston

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
5
Verified Buyer
"Clean, orderly and peaceful"
Posted 2 years ago
5
Verified Buyer
"Very efficient and friendly staff working the security. United vendors were adequate. Great shops and food, but I couldn't find any T-Shirts!"
Posted 2 years ago
Verified Buyer
"Hi I am from India and was travelling from Edinburgh to Stanstead, London and from London to New Delhi on June 13th. My flight was at 10:30 hrs by Ryan Air. During the security check it was informed that we cant carry any liquids (perfumes, enamel cleaner, water above 100 ml) I was carrying two bottles of water which was approx 450 ml which was asked to be thrown by the security authorities. Please note Access to water is a basic human right and not allowing the same lead me to a dehydration due to the hot climate . The airport had no water coolers, one could have an access only at the convenience stores where one would need to pay GBP -2.20 approx. Before boarding and post boarding the flight (RYAN AIR) there was no water which one could assess. The air hostess also confirmed that there was no water to be served. I also had to throw my used Deodorants as they were above 100 ml. I also had bought small gift items i.e perfmes which were thrown by the Security and Ryan Air personnel. I lost about GBP 50 POUNDS worth items due to this sad affair In case there are security issues, pasengers should be allowed free cabi check in baggage. It s a sad affair to express a country which has been claiming about rich heritage, tourism and a one of top places to visit on variou tourist site doesnt have basic human right to offer to its tourist i.e water. A very sad affair to express that it has been more tahn 48 hours I have returned but the bitter feelings still lies within that the airport had a ruthless way to behave to its customers. Thank You Hope this feedback will be taken on a serious note. Best regards Priyanki Dash EMAIL -priyanki.dash@gmail.com"
Posted 2 years ago
"Easy to use Valet parking saves worrying about snow and ice on return from holiday"
Posted 1 year ago
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"I lost my scarf at security. I returned 3 days later, and had it returned by the lost property department. Thank you!"
Posted 1 year ago
"I lost my scarf at security. I returned 3 days later, and had it returned by the lost property department. Thank you!"
Posted 1 year ago
"Car park was safety and secure.i was happy about it.thank you"
Posted 1 year ago
"""As someone with mobility problems I was assisted greatly and respectfully by all, my car was in car park and on return the young gentleman who assisted me by taking me right to my car, packed my suitcases in boot and made sure I was safely inside car service second to none, thank you"
Posted 1 year ago
"Our visit to Edinburgh was amazing from start to finish. Although we got caught up in the British airways computer system crash, which meant that our flight to Edinburgh was cancelled and had to make the trip by rail. Our return trip was by air and the service we received by airport staff was wonderful, and the amenities were clean. What more can I ask for. Very happy"
Posted 1 year ago
"booked parking,so easy to park our car with helpful staff first class"
Posted 2 years ago
"Lots of parking near the terminal building, easy online booking and fast entrance/exit."
Posted 2 years ago
"It was very awesome"
Posted 2 years ago
"upon arrival everyone was professional and courteous. it was easy to access the wifi as well. upon our departure we were the lucky ones to be there for the outage. the staff were professional and courteous still and informative. numerous staff came around and informed us to the best of their knowledge what was going on. I have no doubt this exercise was well dissected in meetings. my only contribution is lines must be established early. especially the security line (got left out of line a couple of times due to numerous staff directing differently). I feel all went very well under circumstances."
Posted 2 years ago
"Variety and quantity of goods"
Posted 2 years ago
"It was easy to navigate. People were friendly and helpful."
Posted 2 years ago
"Great! Excellent! Perfect!"
Posted 2 years ago
"Lovely friendly welcome from reception as soon as we walked through the doors. Morning rolls were lovely. Everything was well stocked. Tables were constantly being cleared and cleaned. Definitely recommended."
Posted 2 years ago
"The airport was very clean and the flight departed on time."
Posted 2 years ago
"Very nice airport"
Posted 2 years ago
"I arrived early and was able to comfortably wait and shop before the security check. Many airports do no offer your services. Thank you."
Posted 2 years ago
"Nice staff, helpful, friendly. Good facilities. WIFI. Easy access from Edinburgh."
Posted 2 years ago
"Very nice dining options, more extensive than expected given the size of the airport."
Posted 2 years ago
"Good location, next to the city."
Posted 2 years ago
Edinburgh Airport is rated 3.81 based on 1,176 reviews