Hi just back from Majorca we’re we went through passport control in palma no bother! Landed at Edinburgh and from getting off the plane with swollen feet for the escalator to be switched off in front of us told to use the long staircase old people too was the start of a near 2 hr wait to get through passport control what a joke! Hundreds of people queueing for hours some with crying tired kids and a few sitting looking at your passports! Then everyone walking to the do it yourself passport gate for it not to work! Get it sorted ASAP! we heard a lot of angry people in the queue up and down like sheep taking forever! It’s not good enough! :(