What a joke of an airport. I live in a 3rd world country and I think we are misclassified. I would never expect our airport to operate at the level that was experienced at EDI. My wife and kid were stuck at the airport for over 4 hours waiting for their bags. The only way to get any assistance was by essentially starting a protest in the baggage hall after 2 hours. No one offered any assistance and the number on the baggage claim went unanswered for hours. It was pathetic and I will never waste my money again traveling to EDI. It is shameful and quite frankly embarrassing. Thank the Lord I live in the 3rd world where we actually get things done.