I was unable to write a review in September to comment on the pool of vomit on the floor at gate 27 which was there for the 90 minutes I waited to board. A disgusting health hazard, ignored by several airport employees and deserving of a zero star rating, hence the reason I could not rate this. I have travelled through the airport this week and can now give this one star review. Dirty floors and restrooms, 50 minute wait for luggage, disrespectful service from several customer facing employees. Apparently there are management team overnight excursions to a local 5 star hotel monthly with motivational speakers - I would suggest motivation on quality improvement and enhancing customer experience.