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Edinburgh Airport Reviews

3.5 Rating 1,388 Reviews
60 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous
Anonymous  // 01/01/2019
Clearong security was quick and easy and the staff was kind and helpful. But the seating inthe unsecured area was woefully inadequate . we arrived very early for a 6am departure and had to wait 1. 5 hours for the checkin desk to open.. We had no where to sit because the few benches there were filled eith people stretched out sleeping on them. Please add more seats with arms so that they cannot be used as befs.
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Posted 7 years ago
It didn't make me happy! The baggage belt was broken and I accept that things go wrong. After serious queuing I thought that management may have assisted in dealing with the queues in security. It would have been a good gesture to prevent further queues.
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Posted 7 years ago
On departure the airport was very good. However on return the airport was very poor. We arrived back 20 minutes early. An hour later and we still had not received our cases. We were instructed to go to baggage belt 2 as this was for our Malaga flight. However, 4 other flights that arrived after us received their cases on this belt before us. Very poor service and no staff about at all.
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Posted 7 years ago
Migration process was smooth, if possible to arrive directly into airport and not to runway it will be perfect
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Posted 7 years ago
On arrival to check in our baggage it was self check it was quick and fairly easy was through security in no time at all
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Posted 7 years ago
The staff for the most part was helpful and the airport was clean. However, the conveyor belt was broken. After waiting in line for 30 minutes to check in we were sent to over weight baggage area with all of our luggage and waited in line for 45 minutes to turn our luggage over. This whole ordeal seemed very unorganized and inefficient.
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Posted 7 years ago
Paying £1 just to drop off a passenger is a shocking rip off.
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Posted 7 years ago
Reasonable airport but only a limited wifi-connection that requires registration and no Star Alliance lounge.
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Posted 7 years ago
Usually I have a good experience, however as summer comes I felt that the staff were not ready for the amount of people that were traveling. In addition, I feel like the airport was not comprehensible enough for older people as there were many in the wrong queues and confused as to what was going on, how to check-in and bag drop. There should either be more information and staff should definitely be more attentive.
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Posted 7 years ago
We had to wait almost 1 hour to get our luggage on June 6th, first flight coming from Paris-CDG.... not acceptable.
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Posted 7 years ago
Sorry, after re-thinking nothing in particular came into my mind.
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Posted 7 years ago
My arrival and departure was great at Edinburgh airport. But I got upset since my flight which was scheduled to 2.10 pm was rescheduled to 3.10 pm. While I was having lunch, it was rescheduled again, now to 2.25 pm. Couldn't enjoy my food (decided for a slow food instead of a fast food because of the extra time), and almost missed my flight.
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Posted 7 years ago
Comfortable and spacious departure lounge
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Posted 7 years ago
Like the new entrance area
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Posted 7 years ago
Internet free for all the time that we sta insider the airport
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Posted 7 years ago
Edinburgh Airport is a small Airport, it is easy to navigate, the only criticism I can make is when u come off the plane weather dependent, you get absolutely soaked, that aside all is A ok. Kindest regards, Andrew Patterson.
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Posted 7 years ago
It was avg, but could you guys please stop having adverts over the intercom...you're an airport not a sub-par department store
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Posted 7 years ago
It did not really
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Posted 7 years ago
The behaviour of some of security staff was appalling, one girl in particular shouting at customers and rude for no reason. If time had permitted I would have reported her to a supervisor, but the supervisor must also see her behaviour. This behaviour does nothing for the reputation of the country. Shopping good but not much else about the experience made me happy
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Posted 7 years ago
You need more covered walkways from the rental car lots. We got totally soaked walking from the Hertz lot to the terminal.
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Posted 7 years ago
Edinburgh Airport is rated 3.5 based on 1,388 reviews