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Edinburgh Airport Reviews

3.4 Rating 1,412 Reviews
59 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous  // 01/01/2019
Agents were helpful/friendly Security was impressive for being low key but I expect effective
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Posted 8 years ago
Somewhere to sit, free WiFi. Too long a wait to go through security, but all remained good-humoured.
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Posted 8 years ago
I found the security hall and overall efficiency great, but the quality of wifi was shocking! Firstly my MacBook had huge issues connecting and was incredibly slow. Furthermore, the fact that you must join the mailing list to use the wifi is in my opinion highly unethical and underhand - if my phone had not died I would have avoided it completely.
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Posted 8 years ago
The phone signal for Vodafone in the terminal is terrible, especially in the area of seating near wetherspoons. Unable to work as could not make calls. The whole place was like a shit overcrowded shopping centre. How about some areas for people who don't want to spend any more money? Generic, thoughtless, and crass.... It doesn't really say Welcome to Edinburgh.
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Posted 8 years ago
It would help international passengers if directions to where and how to check in for tickets and visa clearance were more clear. Thank goodness you have some Fabulous employees who helped us each step.
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Posted 8 years ago
The price I paid in advance was good for Edinburgh airport (surface parking) and it was right outside the terminal.
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Posted 8 years ago
The wifi service is terrible and the entire process of going through security is painfull. The system is so out of date but I work in Edinburgh so have no choice but to travel through the airport. I have travelled to Glasgow airport every week for 18 months and am now going to go back to glasgow and drive to Edinburgh. i Am from New Zealand and have travelled extensively around the world and Edinburgh is bottom of the list. Wifi is below poor in this day and age Security is nothing less than shambolic I have told my visiting family to fly to Glasgow and i will pick them up
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Posted 8 years ago
Lovely and well organized airport. We had no troubles getting in and out and found the staff to be very friendly and helpful.
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Posted 8 years ago
Prebooked carparking very badly signed. No seats at Depature gate 21! Will avoid in future.
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Posted 8 years ago
The Edinburgh airport was amazing the staff were so helpful and tentative to my husband who needed wheelchair assistance.
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Posted 8 years ago
Small enough to feel at ease and definitely more efficient than any larger airport I've been to.
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Posted 8 years ago
Security check was quick and efficient . Most of the departure lounges are spacious although Gate 1E and 1? at the far end of the terminal were quite congested with 2+ international flights departing at the same time. Shops are good on the whole, apart from WHSmith and that ghastly self service check out which seems more trouble than it is worth.
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Posted 8 years ago
Using the special assistance service l found the staff very helpful. They endeavour to make my journey through the airport and on to plane as pleasant as possible.I deducted a star because l dont like that office outside terminal
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Posted 8 years ago
Check in for our flight was smooth. The airport food and shops were nice. Once it came time to board, the gate was very cramped. Did not like being bussed out to the plane.
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Posted 8 years ago
Nice shops. Nice food
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Posted 8 years ago
It made me very stressed. I am disabled and did not feel looked after during the security procedure. Your staff need more training, on how to treat people, we are NOT all threats!
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Posted 8 years ago
Good signage, good flow, nice shops, good food situation and plenty of seating if you are hanging for awhile. good PA system.......the only thing that needs to be improved is to make it clearer as to where the transport/wheelchairs are!!! That makes a BIG difference when you have someone who can't walk!
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Posted 8 years ago
The security procedures are simple and thorough... and may I add polite. Night and day when compared to Heathrow T5. Neil
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Posted 8 years ago
When I arrived three hours prior to my flight, the airport was still shut down from the night. The signage of where to check in for departure is very much lacking on the main level where the airport bus dropped me off, so I ended up upstairs at the departure gates, which were also still locked. I wasted at least 30 minutes there...when they opened, I realized I had to go back downstairs. By this time, the lineups were massive. After finally checking in and getting thru security, I tried to get breakfast and coffee at Cafe Nero, who were still opening up for the morning, even though the airport was full of people. They were really rude and told me to come back in 15 minutes. When I returned in 15 minutes, they told me to come back in 10 minutes. Finally, after wandering the other direction thru the halls, I discovered Costa Coffee, who had been open all the while. Not a pleasant experience on the way out whatsoever! Who wants to leave their holiday like this??!!
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Posted 8 years ago
Easy atmosphere created ny staff Bournmouth my local airport is the opposite Give that o 0ut of 5
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Posted 8 years ago
Edinburgh Airport is rated 3.4 based on 1,412 reviews