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Edinburgh Airport Reviews

3.5 Rating 1,378 Reviews
60 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous  // 01/01/2019
Friendly staff
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Posted 7 years ago
Flight on time
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Posted 7 years ago
When I handle the boarding pass, I pay the checked baggage fee. When I went to the gate, it took twenty minutes from the plane to take off, but did not let me board the plane. I missed the flight but did not refund the cost of my baggage. The key is, why do I check the check-in time, the counter staff do not tell me the aircraft half an hour ahead of the cabin, and then let me handle baggage? Is this intentionally let me pay? Its Easyjet U2802 in2017.5.25 06:10 edinburgh to London
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Posted 7 years ago
Been thro 3 times in last 6 months. Twice arriving once departing. 1/ Suitcases take ages to collect. 2/ persons meeting passengers confused re which terminal to wait at. They couldn't find info, talking to other people they had the same problem. 3/ signage to short-stay carpark poor. Drove round loop 3 times when catching flight without success so they had to leave me at drop off Zone, resulting in upset parents as I live in Australia and they don't see me often. Plan was to have coffee n say goodbyes. Overall it's the most unwelcoming international airport I've been through and if it wasn't for the excellent Qatar scheduled flights I wouldn't use it.
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Posted 7 years ago
Very good amenities, perfect wifi connection, many restaurants, shops and good seats
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Posted 7 years ago
Security check was quick and efficient. Even though I was stopped for check on perhaps too many liquids, staff were very friendly.
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Posted 7 years ago
Agents were helpful/friendly Security was impressive for being low key but I expect effective
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Posted 7 years ago
Somewhere to sit, free WiFi. Too long a wait to go through security, but all remained good-humoured.
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Posted 7 years ago
I found the security hall and overall efficiency great, but the quality of wifi was shocking! Firstly my MacBook had huge issues connecting and was incredibly slow. Furthermore, the fact that you must join the mailing list to use the wifi is in my opinion highly unethical and underhand - if my phone had not died I would have avoided it completely.
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Posted 7 years ago
The phone signal for Vodafone in the terminal is terrible, especially in the area of seating near wetherspoons. Unable to work as could not make calls. The whole place was like a shit overcrowded shopping centre. How about some areas for people who don't want to spend any more money? Generic, thoughtless, and crass.... It doesn't really say Welcome to Edinburgh.
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Posted 7 years ago
It would help international passengers if directions to where and how to check in for tickets and visa clearance were more clear. Thank goodness you have some Fabulous employees who helped us each step.
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Posted 7 years ago
The price I paid in advance was good for Edinburgh airport (surface parking) and it was right outside the terminal.
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Posted 7 years ago
The wifi service is terrible and the entire process of going through security is painfull. The system is so out of date but I work in Edinburgh so have no choice but to travel through the airport. I have travelled to Glasgow airport every week for 18 months and am now going to go back to glasgow and drive to Edinburgh. i Am from New Zealand and have travelled extensively around the world and Edinburgh is bottom of the list. Wifi is below poor in this day and age Security is nothing less than shambolic I have told my visiting family to fly to Glasgow and i will pick them up
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Posted 7 years ago
Lovely and well organized airport. We had no troubles getting in and out and found the staff to be very friendly and helpful.
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Posted 7 years ago
Prebooked carparking very badly signed. No seats at Depature gate 21! Will avoid in future.
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Posted 7 years ago
The Edinburgh airport was amazing the staff were so helpful and tentative to my husband who needed wheelchair assistance.
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Posted 7 years ago
Small enough to feel at ease and definitely more efficient than any larger airport I've been to.
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Posted 7 years ago
Security check was quick and efficient . Most of the departure lounges are spacious although Gate 1E and 1? at the far end of the terminal were quite congested with 2+ international flights departing at the same time. Shops are good on the whole, apart from WHSmith and that ghastly self service check out which seems more trouble than it is worth.
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Posted 7 years ago
Using the special assistance service l found the staff very helpful. They endeavour to make my journey through the airport and on to plane as pleasant as possible.I deducted a star because l dont like that office outside terminal
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Posted 7 years ago
Check in for our flight was smooth. The airport food and shops were nice. Once it came time to board, the gate was very cramped. Did not like being bussed out to the plane.
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Posted 7 years ago
Edinburgh Airport is rated 3.5 based on 1,378 reviews