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Edinburgh Airport Reviews

3.5 Rating 1,378 Reviews
60 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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16
Anonymous
Anonymous  // 01/01/2019
Queued at passport control for over an hour on arrival. Only 3 people on duty to deal with multiple arrivals from different flights.
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Posted 7 years ago
Check in was quick and pleasant. Security check was efficient.
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Posted 7 years ago
Passport control coming back into Edinburgh takes way too long - there are 8 desks but only 4 were in use.
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Posted 7 years ago
It's an airport, people. Airports don't make people happy. People make people happy.
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Posted 7 years ago
We found the security arrangements and general arrangement of customer processing to be very stress inducing and unergonomic. Passengers are treated like livestock by impersonal and slightly aloof staff. The design of the spaces exacerbates this experience. Try learning from some of the excellent European airports - e.g. Copenhagen, Frankfurt, Schipol, Hamburg, München etc. etc..
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Posted 7 years ago
Well organised.
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Posted 7 years ago
Out first visit. We found it a little difficult to find out where to go to the different places.
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Posted 7 years ago
Security swift but efficient. Retail and eating options inside adequate. Could do with better announcements of flights
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Posted 7 years ago
Lots of shops and food with friendly people~
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Posted 7 years ago
The duty free was extensive. The quantity of rubbish scattered around the boarding gates was shocking. I travel regularly throughout Europe and rarely see any rubbish yet the bins were empty and waste was thrown every. It included coffee cups sandwich wrappers and free newspapers. Much improvement needed.
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Posted 7 years ago
Not always easy to spot gate number directions. Security is brisk and efficient. Good overall.
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Posted 7 years ago
Good security, plenty of shops, food selection was just OK, but inside temperatures very hot and humid
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Posted 7 years ago
Queues at security are not acceptable when you have security gates unmanned. Can take 30 minutes to get through and although its busier now due to holiday flights the airport know how many flights are departing and should have the staffing to cover. Once through Security then there are ample places to shop and relax.
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Posted 7 years ago
The airport itself was fine. Our flight was delayed which wasn't great. Also, to use the free wifi you HAVE to click the marketing boxes. Something which I'm pretty sure isn't allowed.
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Posted 7 years ago
I felt the airport was quite dirtying. The floors insome of the restaurant areas had hard packed chewing gum for example. The atmosphere was to warm. AllAirports do seem to have this problem but I cannot understand why they can't be better ventilated. Security was good and staff were helpful. It is not helpful to give us very little notice of the gate number before boarding as we have to traverse the airport to find the gates etc.
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Posted 7 years ago
VERY COMFORTABLE JOURNEY
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Posted 7 years ago
I Like very mutch your space it's very cousi
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Posted 7 years ago
In my last 2 visits (11th March return from Insbruck skiing and 29th May return from Tenerife), the ground support for incoming flights was frankly awful. In March, we waited 50 mins for luggage to hit the carousel (and the private co. in charge of luggage were non-existent (at 10am) and in May, at the end of a 4hrs 35mins flight, we were held for 25 mins on a bus at midnight with no explanation (flight arrived 20 mins late). This customer experience is beyond bad. Thoroughly unpleasant experience
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Posted 7 years ago
Quick and efficient, staff very pleasant and helpful.
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Posted 7 years ago
I am very glad to be in Edinburgh Airport
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Posted 7 years ago
Edinburgh Airport is rated 3.5 based on 1,378 reviews