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Edinburgh Airport Reviews

3.5 Rating 1,388 Reviews
60 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous
Anonymous  // 01/01/2019
Not always easy to spot gate number directions. Security is brisk and efficient. Good overall.
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Posted 7 years ago
Good security, plenty of shops, food selection was just OK, but inside temperatures very hot and humid
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Posted 7 years ago
Queues at security are not acceptable when you have security gates unmanned. Can take 30 minutes to get through and although its busier now due to holiday flights the airport know how many flights are departing and should have the staffing to cover. Once through Security then there are ample places to shop and relax.
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Posted 7 years ago
The airport itself was fine. Our flight was delayed which wasn't great. Also, to use the free wifi you HAVE to click the marketing boxes. Something which I'm pretty sure isn't allowed.
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Posted 7 years ago
I felt the airport was quite dirtying. The floors insome of the restaurant areas had hard packed chewing gum for example. The atmosphere was to warm. AllAirports do seem to have this problem but I cannot understand why they can't be better ventilated. Security was good and staff were helpful. It is not helpful to give us very little notice of the gate number before boarding as we have to traverse the airport to find the gates etc.
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Posted 7 years ago
VERY COMFORTABLE JOURNEY
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Posted 7 years ago
I Like very mutch your space it's very cousi
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Posted 7 years ago
In my last 2 visits (11th March return from Insbruck skiing and 29th May return from Tenerife), the ground support for incoming flights was frankly awful. In March, we waited 50 mins for luggage to hit the carousel (and the private co. in charge of luggage were non-existent (at 10am) and in May, at the end of a 4hrs 35mins flight, we were held for 25 mins on a bus at midnight with no explanation (flight arrived 20 mins late). This customer experience is beyond bad. Thoroughly unpleasant experience
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Posted 7 years ago
Quick and efficient, staff very pleasant and helpful.
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Posted 7 years ago
I am very glad to be in Edinburgh Airport
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Posted 7 years ago
A really good airport but why is wifi only free for 2 hours?? And that's 2 hours across both Arrivals and Departures. Not great when you're working in the terminal waiting for a colleague to arrive and then next day in Departures you find you've used you whole free entitlement....
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Posted 7 years ago
Security was a mess. There seemed to be little organisation as everyone was queuing from the security entrance. Getting to the front of the security line it appeared it was understaffed as there was no organisation directing people. In whole it seemed there was too little staff and too many people.
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Posted 7 years ago
Easy well placed signs to show where to go. Disabled parking is a joke, half the spaces taken by taxis and then having to trail from one building to another to get your parking ticket validated, not fun when you have mobility problems and are using a walking stick to help get abo. Need to review the service by having office in a better location.
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Posted 7 years ago
Most disorganised security, unhelpful staff and generally rude manager
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Posted 7 years ago
Service after landing was atrocious. Landed at 00:02am and eventually got our cases after very little communication at 01:18am. We travel a lot from Edinburgh and have found it to be the worst airport we have ever been in. Always delays in some department, and always excuses as to why the delays are happening.
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Posted 7 years ago
The staff were very helpful.
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Posted 7 years ago
Personnel a l'ecoute,variete des produits dans les boutiques,wifi fonctionelle
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Posted 7 years ago
wifi...staff pleasant and we boarded quickly
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Posted 7 years ago
Quite convenient airport with good transport connection to the city. The staff is professional. The price level of the services (restaurants) is quite high. The staff handled the crisis situation with BA professionally. Thanks for that.
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Posted 7 years ago
There are many shops to waste some time in departures area, everything is well labeled so I had no trouble finding my gate, and airport staff is generally nice and helpful.
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Posted 7 years ago
Edinburgh Airport is rated 3.5 based on 1,388 reviews