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Edinburgh Airport Reviews

3.4 Rating 1,412 Reviews
59 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous
Anonymous  // 01/01/2019
It was all a nightmare! Firstly I followed a friend down some stairs hoping to say goodbye to a friend who was going to Amsterdam...we had come from Orkney and were in transit... so we had to go through check in again and then despite sitting by the correct gate we failed to hear the call for the flight to Southampton and missed it... we then had to buy a new flight at an exhorbitant cost. Put me off Wdimburgh airport for life
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Posted 8 years ago
It was generally a good checking experience with no major cues. My only gripe would be security could do with more lanes to speed things up
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Posted 8 years ago
Free WiFi + lots of places to sit + shops to visit
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Posted 8 years ago
easy arrival and check in. same on return with exiting - all very straightforward.
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Posted 8 years ago
I was one of the enlucky British Airways customers that had the flight cancelled on May 27th, and got no support from the company, neither from the airport staff. Unfortunatelly my experience could'nt have been worse!
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Posted 8 years ago
It caos from start to finsh took neary hour at security then they tell you que for plain then standing for other hour and I got bad back
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Posted 8 years ago
Free guest WiFi , good value deal meals.
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Posted 8 years ago
Good security lines. Can't recall anything bad
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Posted 8 years ago
Clean, nice staff, familiar, ....but we were early in the morning and I know things get pretty crowded later in the day.
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Posted 8 years ago
It is convenient, facilities for human needs are available and the atmosphere is pleasant, the not so good are the airlines such as Aer Lingus, their check in counter clerks have no human compassion, they are like machine, the only words they utter are, next! over weigh! you pay over there and come back! and not only that, you luggage's are a day or two days behind Same applies with British air ways coming in and going out the luggage's are delayed, It was prostrating, reservations made a year ago to St. Andrews and miss your Tee times, very costly my friends Hope you can help us on this ongoing problem. Thank you, .
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Posted 8 years ago
The United Airlines staff was extraordinarily friendly and helpful on the morning of Tuesday the 30th of May as we flew out of your airport to Newark. Kudos to them
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Posted 8 years ago
It was fine, just thought more security would have been in place. Just land in Japan and there was a cop every 20feet. I would have felt a lot better seeing more armed cops at entrances. Mabey a dog unite on patrol as Britain is on high terror alert.
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Posted 8 years ago
Decent restaurants
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Posted 8 years ago
Easy to navigate
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Posted 8 years ago
Queued at passport control for over an hour on arrival. Only 3 people on duty to deal with multiple arrivals from different flights.
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Posted 8 years ago
Check in was quick and pleasant. Security check was efficient.
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Posted 8 years ago
Passport control coming back into Edinburgh takes way too long - there are 8 desks but only 4 were in use.
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Posted 8 years ago
It's an airport, people. Airports don't make people happy. People make people happy.
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Posted 8 years ago
We found the security arrangements and general arrangement of customer processing to be very stress inducing and unergonomic. Passengers are treated like livestock by impersonal and slightly aloof staff. The design of the spaces exacerbates this experience. Try learning from some of the excellent European airports - e.g. Copenhagen, Frankfurt, Schipol, Hamburg, München etc. etc..
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Posted 8 years ago
Well organised.
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Posted 8 years ago
Edinburgh Airport is rated 3.4 based on 1,412 reviews