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Edinburgh Airport Reviews

3.5 Rating 1,381 Reviews
60 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
Anonymous
Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous
Anonymous  // 01/01/2019
Great shops, security getting better, staff good and good selection of bars and restaurants.
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Posted 7 years ago
Airport services ok n concession Wotherspoons bad , would not accecpt 50 pound note but accepts dollars refused a legal currency uk note ?suggested I go to change
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Posted 7 years ago
It is very organization cleaner and the hostess and Stewart very frendly
Edinburgh Airport 5 star review on 16th May 2017
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Posted 7 years ago
Clean airport, nice interior, small airport, easy to find everything. Nice shops
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Posted 7 years ago
I travel a lot and EDI is my least favourite airport. Last time I arrived we were parked at a remote stand over by the cargo depot. It took way too long to get us to the terminal. The check-in desks (for BA) are now badly positioned. The Security lines are always busy and there is always a rather hectic feel about this process.You have to walk round the houses to get to the taxi rank. In general the airport is too small and surprise, surprise, the investment seems to have been made in the duty-free area rather than in passenger comfort.
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Posted 7 years ago
Need more table clearing and the area around the (deserted) sushi bar had unacceptably loud music. The best airports are the quietest ones.....
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Posted 7 years ago
Excellent infrastructure n good n well designed airport. Need some more restaurants pls.
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Posted 7 years ago
Easy check in
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Posted 7 years ago
I'm always happy with Edinburgh airport
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Posted 7 years ago
Easy to navigate, excellent facilities and staff.
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Posted 7 years ago
Simple setting, friendly and cosy. The best way to welcome someone!
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Posted 7 years ago
clean (especially the toilets), good service, nice people!
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Posted 7 years ago
Ha ha you assume a three-five star review is "what made you happy" thinking you are missing the point. One star can have good points as well as bad and vice versa for a five star. Parking is a complete rip off, the private hire rank is a disgrace, the airport is overcrowded and busing people to far side of the airport is not acceptable. The road in is a total shambles and too many things f your airlines announce boarding or even final call when they don't start boarding for another ten mins.
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Posted 7 years ago
Edinburgh Airport is highly organized, efficient, pleasant, and everyone who works there is very helpful. The shops and restaurants are very high quality. The airport was clean. We moved through security very quickly due to the efficiency of the staff and security system. I highly recommend this airport.
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Posted 7 years ago
I booked to go fast track through security due to timings of my flight, and it is exactly as it says it is. Staff are pleasant and do an excellent job of keeping you right during the process
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Posted 7 years ago
Transferring from EasyJet to Logan was not at all easy, the bag drop was not intuitive and most staff at desks etc. were disinclined to offer much help.
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Posted 7 years ago
I like Edinburgh Airport a lot. The stuff was very helpful. I also love that sign in Scots about Haste ye back! :) There should be more signs like that.
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Posted 7 years ago
I wouldn't say it made me happy, there were no major issues however there a few things that could be improved.
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Posted 7 years ago
Good choice of Shops and resuraunts.
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Posted 7 years ago
I use the airport a lot and normally it would rate as Acceptable. Yesterday I arrived for an early flight to find absolute pandemonium. The queues for Security filled the departures hall. This continued for almost an hour after I arrived. There were no announcements. The airlines knew nothing. I missed my flight, despite having arrived on time. Completely unprofessional conduct. And the reason the airport ranks only as acceptable normally is because it does everything possible to wring out as much money as possible from its customers, very obviously relegating non-business customers who are not paying large parking fees (for example) to a distinctly second class experience. I travel a lot for business and I am constantly shocked at how venal the airport is. Staff are always helpful, but air travel really doesn't have to feel like it is cheating the customers.
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Posted 7 years ago
Edinburgh Airport is rated 3.5 based on 1,381 reviews