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Edinburgh Airport Reviews

3.5 Rating 1,388 Reviews
60 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
Anonymous
Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous
Anonymous  // 01/01/2019
Shops shut early, security was excessive
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Posted 7 years ago
excellent transport links good eateries but correct information would have been better
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Posted 7 years ago
Not necessarily the airport, although it was nice. It was the friendliness of people working there that was great - very helpful and answered questions with a smile!
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Posted 7 years ago
The staff are generally very helpful and customer focused, from the airport out to car hire. As a frequent traveller, I enjoy the lounge, for convenience to eat on the move. The wifi is clunky though - it might be better to have automatic recognition for frequent travellers and free wifi unlimited. My biggest gripe is that I need to go through the slow lane at security as fast track don't recognise my aer Lingus loyalty membership - that's a real pain for someone who contributes weekly to a Edinburgh airport. For me it's all about time as I travel a lot.
Edinburgh Airport 4 star review on 4th June 2017
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Posted 7 years ago
Edinburgh airport was very clean ,spacious and staff were very friendly!
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Posted 7 years ago
Security was not well managed this time as there was an airport authority meeting so various people were prioritised over and above families already waiting to put bags through. I had an obviously upset (and less obviously unwell) child but still the belongings of meeting folk were pushed before ours by airport staff. One tray was held back as no one or sign indicated that all plastic liquids bags should be in separate trays so I recommend you add a sticker to trays, out signs up and tell staff to tell people as various people did the same which held up lots of people and your staff unnecessarily as it could have been easily avoided
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Posted 7 years ago
The airport was easy to navigate and the staff was very friendly and helpful.
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Posted 7 years ago
Spacious. Security well organised. BUT, 2 hours of free internet when you are stuck because your plane is delayed is ridiculous these days. We live in a connected world these days !!!
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Posted 7 years ago
No where to ask for help
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Posted 7 years ago
Firstly our gate changed 5 times And each time it changed as soon as I arrived at the gate announced. I had to run to the other side of the airport several times. There was no air con at all through out your airport and many of us where over heating because of this and the gate changes! I felt like I was messed about numerous times. Flight was delayed by 1 hour and a half which wasn't your fault.
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Posted 7 years ago
Good the services inside the airport. Not good the procedure to manage the security checks.
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Posted 7 years ago
Great city! Love to come again
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Posted 7 years ago
nice little airport with good support staffs
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Posted 7 years ago
clean, very orginzed, Everything went quickly, why the free WI-FI is only for 2 hours??
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Posted 7 years ago
Staff at security very polite, but it was very busy. Perhaps there should have been more channels open. Waiters at Yo Sushi were very considerate too!
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Posted 7 years ago
Very clean
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Posted 7 years ago
Efficient security. Didn't like having to pay to simply drop-off a passenger!
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Posted 7 years ago
Easy check in
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Posted 7 years ago
The airport was neat & clean. Everything ran efficiently. Staff was helpful.
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Posted 7 years ago
fast, excellent service, clean and inviting - very impressed from first use of the airport. well done
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Posted 7 years ago
Edinburgh Airport is rated 3.5 based on 1,388 reviews