Edinburgh Airport Reviews

3.5 Rating 1,395 Reviews

59 %

of reviewers recommend Edinburgh Airport

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About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole journey from entry into the terminal until boarding the flight was seamless; particular mention must be made on behalf of Kirsty Logan who was of great assistance to my wife and I.”

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Posted 7 years ago

“Helpful staff, reasonable amenities, and clean.”

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Posted 7 years ago

“rapid explatations of controls”

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Posted 7 years ago

“Everyone was friendly and helpful. Smooth transitions through customs and security.”

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Posted 7 years ago

“The long wait on the Tarmac post landing for a place to dock was upsetting The long walk to the car hire and then the wait in a queue for Hertz was disappointing”

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Posted 7 years ago

“Easy access”

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Posted 7 years ago

“Clean. Helpful staff”

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Posted 7 years ago

“Shops shut early, security was excessive”

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Posted 7 years ago

“excellent transport links good eateries but correct information would have been better”

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Posted 7 years ago

“Not necessarily the airport, although it was nice. It was the friendliness of people working there that was great - very helpful and answered questions with a smile!”

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Posted 7 years ago

“The staff are generally very helpful and customer focused, from the airport out to car hire. As a frequent traveller, I enjoy the lounge, for convenience to eat on the move. The wifi is clunky though - it might be better to have automatic recognition for frequent travellers and free wifi unlimited. My biggest gripe is that I need to go through the slow lane at security as fast track don't recognise my aer Lingus loyalty membership - that's a real pain for someone who contributes weekly to a Edinburgh airport. For me it's all about time as I travel a lot.”

Edinburgh Airport 4 star review on 4th June 2017

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Posted 7 years ago

“Edinburgh airport was very clean ,spacious and staff were very friendly!”

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Posted 7 years ago

“Security was not well managed this time as there was an airport authority meeting so various people were prioritised over and above families already waiting to put bags through. I had an obviously upset (and less obviously unwell) child but still the belongings of meeting folk were pushed before ours by airport staff. One tray was held back as no one or sign indicated that all plastic liquids bags should be in separate trays so I recommend you add a sticker to trays, out signs up and tell staff to tell people as various people did the same which held up lots of people and your staff unnecessarily as it could have been easily avoided”

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Posted 7 years ago

“The airport was easy to navigate and the staff was very friendly and helpful.”

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Posted 7 years ago

“Spacious. Security well organised. BUT, 2 hours of free internet when you are stuck because your plane is delayed is ridiculous these days. We live in a connected world these days !!!”

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Posted 7 years ago

“No where to ask for help”

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Posted 7 years ago

“Firstly our gate changed 5 times And each time it changed as soon as I arrived at the gate announced. I had to run to the other side of the airport several times. There was no air con at all through out your airport and many of us where over heating because of this and the gate changes! I felt like I was messed about numerous times. Flight was delayed by 1 hour and a half which wasn't your fault.”

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Posted 7 years ago

“Good the services inside the airport. Not good the procedure to manage the security checks.”

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Posted 7 years ago

“Great city! Love to come again”

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Posted 7 years ago

“nice little airport with good support staffs”

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Posted 7 years ago

Edinburgh Airport is rated 3.5 based on 1,395 reviews