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Edinburgh Airport Reviews

3.5 Rating 1,378 Reviews
60 %
of reviewers recommend Edinburgh Airport
Read Edinburgh Airport Reviews

About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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Phone:

0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Edinburgh Airport 5 star review on 17th June 2017
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Edinburgh Airport 5 star review on 16th June 2017
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Edinburgh Airport 1 star review on 16th June 2017
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Edinburgh Airport 5 star review on 15th June 2017
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Edinburgh Airport 5 star review on 13th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Edinburgh Airport 2 star review on 12th June 2017
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Anonymous
Anonymous  // 01/01/2019
I just had a problem with Iberia, they do not let online boarding, this means that even if you are with plenty of time at the airport it leaves you with almost no time to pass security since the line for getting boarding pass printed is so long.
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Posted 7 years ago
Because our flight was late we had dinner in The food court and we found it relaxing for our 2hours delay
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Posted 7 years ago
My arrival and departure was great at Edinburgh airport. But I got upset since my flight which was scheduled to 2.10 pm was rescheduled to 3.10 pm. While I was having lunch, it was rescheduled again, now to 2.25 pm. Couldn't enjoy my food (decided for a slow food instead of a fast food because of the extra time), and almost missed my flight.
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Posted 7 years ago
Check in uneventful. Quick and friendly, well organised, trip through security. Seating available while for waiting the flight. No complaints.
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Posted 7 years ago
Very efficient getting bags checked and boarding passes. Staff were exceptionally friendly. The only hiccup might have been going through security, as it seemed a bit crazy, and if you were at the very beginning of the line where you place bags for scanning, it was difficult to get a bucket to deposit your articles in. Overall, great airport
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Posted 7 years ago
Edinburgh Airport is very well looked after and efficient. The only thing wrong with the experience is the other passengers.
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Posted 7 years ago
Relaxed polite staff. Lots of interesting shops.
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Posted 7 years ago
Check in process and clearing security check was very efficient on this occasion.
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Posted 7 years ago
Airport seems very old, but feels very comfy!
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Posted 7 years ago
We had prebooked so very easy time wise at airport.
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Posted 7 years ago
The staff was very friendly at all times and made me feel welcome and appreciated as a tourist. Free WiFi was great and the ease to go through security and passport check was excellent and very much appreciated. Transportation to the city by bus was also very easy and convenient. Great job!
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Posted 7 years ago
I thourghly enjoyed Edinburgh Airport, it was clean and the variety of shops were really enjoyable to browse in, our lunch in Yo Sushi was delicious.
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Posted 7 years ago
Clean and fonctional!!
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Posted 7 years ago
Car parking was straight forward and all staff very helpful.
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Posted 7 years ago
The Flybe customer service girl that printed my ticket out on Friday 9th June was lovely, so very kind and helpful when I missed my flight and was very upset, it was my not Flybe or the Airport at fault, an accident on the motorway held me up, but this lady was absolutely lovely I wish I had got her name, only reason I did not give maximum rating is I find there to be a lack of seating downstairs, but I always choose Edinburgh to fly from as I find the staff helpful and friendly, but this lady was exceptionally nice and concerned as I was in tears, I hope you can find out who she was and thank her for me, I was due to get the 1.30 Flybe to Belfast City but managed to get on the 4.05 flight with her help
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Posted 7 years ago
Very quick to get through or connect. Luggage hold facilities and also good lost property services. Staff are very helpful.
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Posted 7 years ago
Very clean airport
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Posted 7 years ago
Transport from the airport fantastic and so easy to get to your destination the whole experience was relaxed and stress free 👍
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Posted 7 years ago
Edinburgh Airport is a nice airport to wait at due to the bright departure lounges with lots of natural light where you can look out and see what's happening. There are plenty of amenities and lots os shops if that is what you want. Mostly I just like to sit and read and watch the aircraft activity on the aprons and the runway and there is always places to go at Edinburgh where you can easily do this. I travel frequently from other Scottish and UK airports and Edinburgh provides one of the best customer experiences.
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Posted 7 years ago
Very rude man in security, case pulled over, very abruptly said tablet should be flat in tray when I asked where it informed passenger of this stated notices all around but should have check online. He then took my case away without explanation and I was left standing. After several minutes he shouted from a distance to go round other side an stuck up "V's" which I took to mean 2 trays. Communication s the key to good customer service, obviously this man lacked these skills
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Posted 7 years ago
Edinburgh Airport is rated 3.5 based on 1,378 reviews