Edinburgh Airport Reviews

3.5 Rating 1,378 Reviews

60 %

of reviewers recommend Edinburgh Airport

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About Edinburgh Airport:

Official reviews page for Edinburgh Airport, where Scotland meets the world.

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0131 357 6337

Location:

Edinburgh Airport, Ingliston
Edinburgh
EH12 9DN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On June 14th, my husband and I were due to travel to Venice on flight no.EZY3386. Departure was scheduled for 14.25. We were informed of a delay due to technical problems with the aircraft, after a further notice of a delay and a voucher for £3, we were eventually called to a gate. After being taken to the aircraft by bus, we were left standing, with no information whatsoever from any of the airport staff. We were then taken back to the airport, again with no information given from any of the ground staff. Eventually, after some of the passengers demanded an explanation, two of the staff mentioned there was a problem with paperwork. I do feel we could have been kept informed of the reasons why we were hearded around with no communication at all. This has been a very disappointing start to a long awaited holiday.”

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Posted 7 years ago

“It was small enough to manage relatively easily. But there could be better signs directing people to the buses and tram leading to city center. I found the doors to the bus stops more or less by accident after we had already passed by them.”

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Posted 7 years ago

“Very nice airport”

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Posted 7 years ago

“Very easy and quick in every area.”

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Posted 7 years ago

“Queues at the security have improved but passport control, if there is more than one flight going through, is still slow. To offer a fast track for money is just 'money grabbing' and not a solution. There seems to be constant work going on at the Airport with little sign of any improvement in the amenities. Is there a 'grand plan' because it is not apparent.”

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Posted 7 years ago

“Lots of shops”

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Posted 7 years ago

“Lepo urejeno za potnike”

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Posted 7 years ago

“I arrived early and was able to comfortably wait and shop before the security check. Many airports do no offer your services. Thank you.”

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Posted 7 years ago

“The layout of the airport for arrivals and departures was messy and confusing, no where to sit before check in unless you want a coffee”

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Posted 7 years ago

“It is a very handy airport for people living in the capital. An increasing number of airlines use it. Of course, this means it struggles at peak times and even the road system appears to be inadequate for the sheer number of vehicles nowadays”

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Posted 7 years ago

“We had problems with a specific airline, our flight was cancelled, to get it resolved we had to go back to the desks at check in, and then go through security again. It was a very stressful experience.”

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Posted 7 years ago

“Nice staff, helpful, friendly. Good facilities. WIFI. Easy access from Edinburgh.”

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Posted 7 years ago

“Hello The airport is very nice, bright and easy to travel. The only point I did not like is the Gate 1 - 1E - 1F - 1K embarkation area, the area is very small, and the boarding passes are not well-defined, so the area was chaotic and unclear. People were a little scared, not knowing well what the right line was. Greetings Susanna Lanzoni”

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Posted 7 years ago

“Poorly designed and organised security with staff shouting at you not helping. Miles to walk to the gulag which is gate 20”

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Posted 7 years ago

“Very nice dining options, more extensive than expected given the size of the airport.”

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Posted 7 years ago

“Good location, next to the city.”

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Posted 7 years ago

“Very easy and quick through security despite it being very busy. Only problem is getting in to the airport. The one small access road is insufficient to service a busy airport”

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Posted 7 years ago

“Shop prices exaggerated, 1 coaster £4! Unhelpful staff in shops”

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Posted 7 years ago

“Very nice infrastructure and extremely hepful and nice employees. Just think the wifi shouldn't have limit of two hours.”

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Posted 7 years ago

“Was really fast and also looks nice! Trams and buses are outside!”

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Posted 7 years ago

Edinburgh Airport is rated 3.5 based on 1,378 reviews